Skip to content Skip to main navigation Report an accessibility issue

Policies

The Student Union serves as a space for University of Tennessee, Knoxville students to gather, engage, and develop a sense of community on campus. To foster an environment that is welcoming and educational, we ask our campus community to review the policies below:



This policy applies to meetings and events requested and held in the Student Union. View the full policy.


This policy applies to events sponsored by registered student organizations, which are held in indoor facilities and outdoor spaces managed by the Division of Student Life. View the full policy or download the Microsoft Word document.


We have a variety of locations where your organization can table. These locations may be reserved just like a room reservation. View tabling locations or reserve a space.


Solicitations, information distribution tables, or programming in the Student Union generally are not permissible, except for activities sponsored by and/or approved by the VolShop or Volunteer Dining in respective areas in specific cases. Design features of the facility do not provide for these types of uses, with the exception of the following: G3 Lounge outside VolTech and VolBooks: this space should be used only for VolShop special events. G2 Lobby Vestibule outside VolShop: this space should be used only for VolShop special events. G1 and L1 Dining Areas: large-scale meal functions for Summer Orientation and Summer Conferences approved by Dining and Catering. The Student Union utilizes a digital signage system to advertise campus events and services. Visit the digital display webpage for more information.


Digital display advertising on multiple displays is available throughout the building. Visit the digital display webpage for more information.


Posting of any item on painted surfaces, doors, or windows that are a part of the Student Union is prohibited. Items posted in violation of this policy will be removed, and the individual posting them will be assessed any costs of removal or repair of damage.


The following policy is located in Hilltopics and reflects the University’s policy on chalking on our campus. These policies apply to the Student Union.

The University recognizes the need to provide students an avenue to advertise events and information for their various activities. The purpose of this policy on chalking is to balance the overall aesthetic appearance of campus with the need for student information sharing.

Students and student organizations may engage in chalking only on:

  1. Horizontal concrete or asphalt surfaces;
  2. Surfaces that are in open areas that reasonably can be expected to be naturally cleaned by rain (e.g., not including under overhands or other areas that could block the surface from being exposed to rain);
  3. Surfaces on which chalking reasonably can be expected to done without jeopardizing the health or safety of the persons doing the chalking.

Notwithstanding the previous statement, areas in which chalking is not permitted include, without limitation:

  • Vehicular streets;
  • Horizontal surfaces covered by brick or stone;
  • Patios;
  • Pat Summitt Plaza;
  • Torchbearer Plaza;
  • Covered sidewalks; and
  • Any vertical surface (e.g., doors, buildings, walls, windows, sculptures, fountains, benches, picnic tables, signs, poles, newspaper boxes, columns, ash urns, bus stops, University-owned signage, emergency phones, railings, utility boxes, mailboxes, waste receptacles, planters, light poles, lampposts, trees)

Only water-soluble dry stick sidewalk chalk may be used (e.g., aerosol spray chalk, markers, paints (latex or oil-based), or similar products are prohibited). Chalking in areas not permitted is subject to immediate removal. Students and student organizations who violate this policy may be charged the cost of cleanup, referred to the Office of Student Conduct and Community Standards, and/or the violation may be reported to the police.

This policy does not apply to “The Rock.” Students and student organizations may use any kind of chalk or paint on The Rock.


Due to safety concerns for users and members of the University community, the use of any wheeled or mechanical transportation in the Student Union or Panhellenic Building is strictly prohibited. This prohibition includes but is not limited to, bicycles, hoverboards, skateboards, skates, or scooters.

Due to the risk of fire, hoverboards cannot be plugged into an electrical outlet inside the Student Union or Panhellenic Building.

This policy does not affect devices used for the accommodation of a disability.


The Student Union charges for various services including, but not limited to, audio-visual equipment rental, facility rental, technical assistance, and graphic design and related printed/copying. On occasion, refunds of payments for these services are justified, pertaining to non-use, equipment failure, or related reason.

A request for a refund must be submitted within two (2) business days of payment. The refund request must be submitted, in writing, explaining the justification for the refund and must be submitted to the Director of the Student Union, 2209 Dunford Hall. The Director, or their designee, will review the refund request and make a determination whether justification exists to grant the refund. The Director, or their designee, will notify the person requesting the refund of the decision, either in writing or verbally, within two (2) business days.

If payment was made by cash, check, credit card, or All-Star and the payment has not yet been deposited, the refund will be returned to the person requesting the refund in the form it was paid. If the payment has been deposited, the Student Union will submit a University of Tennessee Refund Request Form in the name of the person requesting the refund to the Bursar’s Office.

Each refund will be supported by documentation that includes:

  • Name of the person, institution or company receiving the refund (original payer)
  • Mailing address
  • Reason for the refund
  • University receipt number or deposit information of when the money was originally received
  • Dollar amount of refund
  • Cost center, fund, WBSE, general ledger account where the refund is to be charged (usually the same cost center, fund, WBSE, general ledger account of the original receipt)
  • Student Union director’s approval

The Student Union office supervisor, or their designee, is responsible for compiling and verifying refund documentation.

If payment was made by Interdepartmental Transfer, the Student Union will initiate a reversal transfer to the department requesting the refund within two (2) business days.

The refund documentation will be used to reconcile the monthly departmental ledgers.

The Refund Form and supporting documentation will be maintained in the Student Union departmental files for six (6) years.

The Director of the Student Union, or their designee, will be responsible for ensuring that no duplicate refunds are issued.